Return Policy
At TOYZ WORLD, we strive to ensure high-quality products and a smooth purchase experience. Please review our Return Policy carefully before placing an order.
1. No Returns
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We do not accept returns under any circumstances.
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Once a product is delivered in good condition, the order is considered complete.
2. Damaged or Defective Products
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If you receive a product that is damaged or defective, you must notify our customer service team within 1 day of delivery.
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After receiving your request, the seller/merchant will inspect the issue at their end.
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A decision will be made based on their verification.
3. Incorrect or Misrepresented Products
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If you believe the product received does not match the description provided on the Platform or is not as expected, you must contact our customer service team within 1 day of receiving the product.
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After reviewing the complaint, our team will make an appropriate decision.
4. Products with Manufacturer Warranty
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Some products may come with warranties provided directly by the manufacturer.
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For any issues related to such products, please contact the manufacturer as per their warranty terms. We do not handle returns or replacements in these cases.
5. Refunds (If Approved)
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Only in cases where TOYZ WORLD approves a refund, the processing time will be up to 7 days.
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Refunds will be issued using the original method of payment.